Reviews
Reviews
Ward A1. Have been in hospital dozens of time and have never been looked after better. Everyone was so kind and helpful and I would like to thank everyone very much - you are a credit to your profession.
Brenda Geering (Mrs)
I was in a side room and this had not been cleaned after the previous occupant. Arrived on ward about 3pm. I was in 11 days - sheets on bed only changed 3 times, had to ask for one of them. Being in a side room and mobile and independent you seem to be left out. Doctors and nurses brilliant and the care and information given was very good. Lots of other niggly things like being missed on the drinks round and staff coming in in the middle of the night to empty bins and change water jugs meaning a disturbed sleep. Staff need more training on barrier nursing and the correct use of PPE.
Very knowledgable and supportive staff when had difficulty with breastfeeding.
Very much like the 24 hour visiting hours for partners, though more comfortable facilities would be a nice next step.
I was assessed quickly and taken though to Ambulatory care
All staff were professional and caring
I was diagnosed began treatment very quickly
Staff at all levels really lovely
Whilst accepting the problems faced by the recent fire, the current location is bitterly cold, and difficult to get around and this in itself I should imagine creates problems for patients and staff, the staff wo dealt with us were very good.however in the initial stages of treatment we were a bit disappointed with early treatment.
Can’t fault the staff who assisted/supported with delivery of my baby and looked after me on the ward post delivery. Nothing was too much trouble. Although my birth didn’t go to plan, the decisions which were made were explained and I was involved throughout.
Great maternity service and staff a credit.
Midwife Jonathan was particularly supportive and helped me feel at ease. Nurse Charlotte on the ward was so lovely too, supported me with first breastfeed and nappy change.
Shame ward/facilities can’t be modernised, let’s it down.
Too many nurses that believe they are doctors.
Medical staff unable to make decisions that make any sense or reflect the patients medics complaint.
Consider what patients say and then ask for their opinion about treatment
I received excellent nursing care and the Carers were excellent too.
The cleaners were good apart from one cleaner who came in over the weekend and did not do his job properly.
The staff treating my husband (who has Alzheimers) were very caring and compassionate. The time spent in the hospital was a little excessive (6 hours) but my husband was given a cup of tea and a sandwich. He was quite obstructive, I think because he didn't understand what was required of him. It was, overall, a very tiring experience.
When eventually received, it was efficient, fast and thorough.
We arrived in A&E Reception at 16:30. My step-granddaughter's name was taken by the receptionist, and we were directed to Minors. Iara was not seen until 19:15, because the Minors staff could not see her name on the Minors board. We were accompanied to Reception by a member of the Minors staff. We spoke to the receptionist to whom we had first spoken. He was amazed that we had waited that long. No reason was given as to why Iara was not locatable in the system by the Minors staff, nor was any apology offered.